savystrat.com

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Refund Policy

At SavyStrat, we are committed to providing exceptional consulting services and ensuring our clients are satisfied with their experience. However, we understand that situations may arise where a refund is necessary. Please read our refund policy carefully to understand your rights and our obligations.

1. Services Rendered:

Due to the nature of our consulting services, refunds will only be considered for services that have not yet been fully rendered. Once a service has been completed or partially delivered, refunds are not available.

2. Eligibility for Refunds:

  • To be eligible for a refund, you must submit a written request within 14 days of the initial payment.
  • The request must detail the reasons for the refund and any issues experienced with the service provided.
  • Refunds are not applicable for services that have already commenced or where substantial work has been completed.

3. Non-Refundable Services:

  • Any customized solutions or services specifically tailored to your business needs are non-refundable.
  • One-time consultations, strategy sessions, and digital deliverables are non-refundable once the service has been provided.

4. Process for Refunds:

  • Refund requests should be directed to our customer support team at [email address].
  • Our team will review your request and respond within 7 business days.
  • If approved, the refund will be processed and credited to your original method of payment within 14 business days.

5. Cancellations:

  • If you wish to cancel a service before it has commenced, please contact us as soon as possible. Cancellations made prior to the start of service are eligible for a full refund, minus any administrative fees.

6. Disputes and Resolution:

  • We are committed to resolving any issues that may arise and encourage you to contact us to discuss any concerns before requesting a refund.
  • In the event of a dispute, we will work with you to reach a fair and amicable resolution.

7. Changes to the Refund Policy:

  • SavyStrat reserves the right to modify or update this refund policy at any time. Any changes will be communicated via our website, and it is your responsibility to review the policy periodically.

We value your business and strive to ensure your satisfaction with our services. If you have any questions or need further clarification regarding our refund policy, please do not hesitate to contact us at https://savystrat.com/